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Privacy Policy

BDXP Pty Ltd ("BDXP", "we", "us", "our") respects your privacy and is committed to protecting the personal information we collect in connection with our business activities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.

 

1. What This Policy Covers

This policy applies to personal information collected by BDXP when you engage with us, visit our website, subscribe to our insights, or otherwise interact with our services. It complies with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the EU General Data Protection Regulation (GDPR), and other relevant global privacy frameworks.

 

2. What Information We Collect

We may collect:

  • Name, title, and contact details (e.g., email, phone, address)

  • Organisation name and role

  • Communications with BDXP

  • Website analytics and usage information (via cookies and third-party tools)

  • Subscription and preferences for receiving communications

 

3. How We Collect Information

We collect personal information through:

  • Website forms and subscriptions

  • Direct communication (email, meetings, consultations)

  • CRM and marketing platforms

  • Cookies and analytics tools (e.g., Google Analytics, Meta Pixel)

 

4. Why We Collect and Use Your Information

We use personal data to:

  • Respond to inquiries and deliver requested services

  • Manage client engagements

  • Provide newsletters, insights, or thought leadership content

  • Improve our services and website performance

  • Comply with legal and regulatory obligations

 

5. Lawful Basis for Processing

For clients in the EU/UK, our lawful basis includes:

  • Consent (e.g., marketing subscriptions)

  • Contractual necessity (for service delivery)

  • Legitimate interests (e.g., business development, analytics)

  • Legal compliance

 

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Technology providers (e.g., CRM, analytics, hosting platforms)

  • Professional advisors (e.g., legal, accounting)

  • Subcontractors assisting in delivery of Services

 

All third-party processors are required to comply with appropriate confidentiality and data protection obligations.

 

7. Cross-Border Data Transfers

BDXP may process data in Australia and other jurisdictions. Where we transfer data internationally, we ensure adequate safeguards are in place (such as Standard Contractual Clauses under GDPR or local adequacy decisions).

 

8. Cookies and Analytics

Our website uses cookies to understand user behaviour and improve content. You may control cookie preferences via your browser settings. Third-party tools may include:

  • Google Analytics

  • Meta Pixel (for LinkedIn or Meta marketing campaigns)

 

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. We securely dispose of or anonymise data that is no longer needed.

 

10. Data Security

We take reasonable technical and organisational measures to safeguard data, including secure cloud platforms, access controls, encryption, and periodic audits. However, no system is entirely immune from risk.

 

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and correct your personal information

  • Withdraw consent at any time

  • Request deletion or restriction of your data

  • Object to processing or data profiling

  • Lodge a complaint with a supervisory authority

Requests can be submitted through our contact form on our website.

 

12. Use of AI and Automation

We may use automated systems and AI-enabled tools (e.g., for analysis or CRM segmentation), but we do not make solely automated decisions with legal or significant effects on individuals.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted.

 

14. Contact Us

For any privacy-related questions or to exercise your rights, please contact us.

 

Version: June 2025

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